Modern Slavery Statement for Home Cleaners

This statement sets out the commitment of our home cleaners and associated operations to prevent modern slavery, forced labour and human trafficking across our residential cleaning services. We recognise the responsibility to be vigilant in protecting vulnerable workers within the domestic cleaning sector and to ensure that every home cleaning professional engaged by our organisation operates freely, fairly and with dignity. This declaration applies to all residential cleaners and contracted providers.

Our organisation enforces a zero-tolerance policy toward any form of exploitation. We will not tolerate forced labour, debt bondage, involuntary servitude or human trafficking among our home cleaning services, sub-contractors or suppliers. All staff and contractors, including agency domestic cleaners and individual home cleaner associates, are required to confirm that they work of their own free will and are provided clear terms of engagement. Any breach of this policy results in immediate action, including termination of contracts and referral to relevant authorities.

Supplier Due Diligence and Audits

We implement robust supplier checks for our network of cleaning suppliers and domestic cleaning partners. Pre-engagement screening includes verification of right-to-work documentation, review of employment practices, and assessment of any chain-of-supply risks associated with cleaning equipment and uniforms. We conduct periodic supplier audits and unannounced inspections to validate compliance. Audits focus on working hours, wage payments, recruitment processes and evidence that no home-cleaning staff are subject to coercion.

All contracts with third-party providers mandate adherence to anti-slavery obligations. We use contractual clauses to require suppliers to maintain accurate employment records and to allow audit access. Our internal procurement teams are trained to identify red flags, and we maintain an escalation pathway when irregularities are found. The procurement process for residential cleaning services contains specific checkpoints to ensure ethical labour practices are observed across the supply chain.

We promote worker awareness and provide targeted training for managers and supervisors who engage with domestic cleaners. Training includes how to identify indicators of modern slavery, legally appropriate questioning techniques, and safe referral procedures. We encourage an open culture where cleaning professionals can raise concerns without fear of retaliation. Training materials are reviewed annually to reflect evolving risks in the sector and to include best practices for supporting vulnerable workers.

To support transparency we maintain clear reporting channels and whistleblowing mechanisms. These include a secure internal reporting process, anonymous reporting options and defined investigation protocols. Key reporting features:

• Confidential reporting for any employee, contractor or third-party observer
• Escalation to a designated compliance team for timely action
• Documentation of outcomes and remedial steps taken

These channels are accessible to all cleaning professionals and are publicised during onboarding.

We also assess risk by job category and geography to prioritise audits and support. High-risk engagements, such as outsourced deep-clean contracts or recruitment through third-party labour providers, receive enhanced scrutiny. Our company implements corrective action plans where non-compliance is identified and may suspend or terminate relationships when suppliers fail to remediate. We believe collaborative improvement with suppliers of cleaning services is essential, but we will act decisively where exploitation is found.

Reporting, Remediation and Continuous Improvement

Reporting channels are maintained to protect the rights of affected workers and to ensure remedial support is offered. Where exploitation is detected, immediate steps include safe accommodation of the worker if required, coordination with law enforcement, and provision of support services through partner organisations. We keep records of all investigations and ensure outcomes are communicated to relevant stakeholders while protecting confidentiality.

Annual Review and Accountability We commit to an annual review of this Modern Slavery Statement and related policies for home cleaners and domestic workforce management. The review evaluates policy effectiveness, audit results, training uptake and incident responses and sets objectives for the following year. Leadership oversight ensures accountability and continuous enhancement of our anti-slavery controls, reinforcing our pledge to protect every cleaning professional in our care.